employment

 

ATTENTION: a completed Town of Spring Lake Employment application MUST be submitted for each position applying for. Resumes will not be accepted in lieu of a completed application.

Completed applications may be:

  • dropped off to the Human Resources Department located inside Town Hall, located at 300 Ruth Street, Spring Lake, NC
  • mailed to ATTN: Human Resources, PO Box 617, Spring Lake, NC 29390
  • e-mailed to rhenegan@spring-lake.org
  • faxed to (910) 436-0298

 

APPLICATION:

 

POLICE APPLICANTS MUST INCLUDE THE FOLLOWING RELEASE FORM:


SUPERINTENDENT

SALARY GRADE 60        SALARY RANGE            $40,904 - $61,356

 

The Water Operations Department is seeking a qualified individual to serve as a full-time Superintendent.

 

Essential Duties and Responsibilities:

  • Assume management responsibility for the daily operations and activities of the Water Resources Section of the Department of Public Works, including water and sewer line maintenance and repair, lift pump station repair and maintenance, and provides cost estimates for proposed work.
  • Provides technical assistance and maintenance support activities for the Waste Water Treatment Plant.
  • Administers all activities of the town’s water and waste water collection system, including planning, directing, coordinating, and reviewing the work plan for department employees; assigning work activities, materials/tools, projects and programs; reviewing and evaluating work products, methods and procedures; meeting with subordinate employees to identify and resolve problems.
  • Select, train, manage, motivate and evaluate assigned personnel; work with employees to correct deficiencies; complete related personnel matters, including performance evaluations.
  • Participate in the development and administration of the utility budget; forecast the funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures.
  • Engages in considerable personal contact with the customers, other departments, outside agencies, developers, and contractors.
  • Monitor and evaluate the efficiency and effectiveness of operational methods and procedures;  recommend, within departmental policy, appropriate service and staffing levels; continuously monitor and evaluate the quality, responsiveness, efficiency and effectiveness of assigned maintenance, repair, and construction programs, methods and procedures.
  • Maintain location records of town water and sewer line locations, manholes, and valves.
  • Researches and plans the construction, repair, and maintenance of departmental activities.
  • Supervises repairs and modifications to water and sewer lines and lift stations.
  • Ensures safe methods and practices are used by employees in accordance with state and federal regulations.
  • Respond to citizen questions, complaints and requests for service; meet with members of the community to assess issues and problems; identify and recommend solutions; transmit information to members of public to demonstrate resolution of problems.
  • Perform related duties and responsibilities as assigned.

 

Minimum Qualifications:

  • High school diploma or GED required
  • Associate degree with major coursework in civil engineering, business management/administration, environmental sciences, or closely related field desired
  • Five years of experience in utility maintenance, construction and repair activities, including two years of supervisory experience.

 

Special Requirements:

  • Possession of a North Carolina Class B Commercial Driver’s License
  • Possession of a valid North Carolina Grade II Water Pollution Collection System Operator Certification
  • Possession of a valid North Carolina Grade A Distribution System Operator Certificatio
  • Possession of a valid North Carolina Cross Connection System Operator Certification .
  • Or The Ability To Obtain These Certifications Within Six (6) Months Of Hire Date  

 

Position Is Open Until Filled. 

 

An application may be obtained on our website at www.spring-lake.org or at Town Hall. Documents may be mailed or delivered to Town Hall 300 Ruth Street, Spring Lake, NC 28390 or submitted via email to rhenegan@spring-lake.org.


 

REVENUE SUPERVISOR

SALARY GRADE 60        SALARY RANGE            $40,904 - $61,356

 

The Finance Department is seeking a qualified individual to serve as a full-time Revenue Billing Supervisor.

 

Essential Duties and Responsibilities:

  • Responsible for overseeing, supervising and participating in the billing and collection of Town provided services; planning, organizing and directing the revenue billing and collection activities including utility bills, privilege license and other miscellaneous fees; and preparing and maintaining appropriate records and files.
  • Manages the monthly billing of Town services and accurate collection of various Town revenues.
  • Responsible for preparing monthly bills for Town services in a timely manner; the collection, receipt and recording of revenues from those bills.
  • Coordinates utility readings, customer service orders and suspensions; manages the collection of delinquent accounts; handles inquiries and complaints pertaining to bills from the general public.
  • Prepares the daily bank deposits
  • Responsible for maintaining billing records, backup for adjustments and suspended accounts. Provide technical assistance and training assistance within the department whenever needed.
  • Research customer issues to ensure accurate calculation of monthly bills and to meet billing schedules in a timely manner; supervises activities of meter readers to maintain updated meter inventory information to record accurate customer usage.
  • Sets goals and objectives in consultation with the Finance Director and monitors progress of achievement while providing assistance and guidance as necessary.
  • Responsible for hiring, training, discipline, assigning work, evaluating employee performance and works with employees to correct deficiencies.
  • Conducts annual performance evaluations and makes recommendations for merit pay increases
  • Interviews applicants for vacant positions, recommends applicants be hired and performs related tasks as required.
  • Prepares reports concerning billing and collection activities.
  • Assist the external audit firm with the annual independent audit as directed by the Finance Director.
  • Reviews and approves all adjustments to billing accounts.
  • Responsible for improving, changing and modernizing procedures, routines and organization upon review and approval of the Finance Director.
  • Promotes, maintains and improves the Town’s image in excellent customer service through personal participation in and encouragement of subordinates providing courteous and helpful assistance.
  • Processes service orders for utility disconnections, reconnections, new orders, and other public work service requests.
  • Serves as a member of various employee committees as assigned.
  • Performs other duties as required.   

 

 Minimum Qualifications:

  • Bachelor’s Degree with course work in accounting, or related field and experience in customer service, billing and collections.
  • Any equivalent combination of education and experience, with additional experience substituting for a required college level training on a year for year basis.

 

 

Position Open:   October 9, 2017

 

Position Close:   October 23, 2017

 

EOE.


TOWN MANAGER FOR SPRING LAKE, NC
The Town of Spring Lake is seeking the right candidate to fill the Town Manager position. Spring Lake, with a population of 11,811 residents, is a commercial and industrial town located in northwest Cumberland County and borders Harnett County. It is a thriving town full of historical charm nestled between Fort Bragg and Pope Army Airfield. The Town is experiencing significant economic growth as a result of US Army Forces Command and US Army Reserve Command’s relocation to Fort Bragg from Fort McPherson, Georgia. Spring Lake is only a short distance from the Research Triangle Park, the greater Raleigh-Durham metropolitan area, and the Sandhills resort communities of Southern Pines and Pinehurst.


The Town of Spring Lake operates under the Council-Manager form of government with 100+ full time and part time employees. The Town has a $12M budget with services that include administration, finance, fire, building inspection services, planning, police, recreation, street, and water/sewer utilities.


The ideal candidate should have MPA or MBA with strong public municipal and budgetary administration experience. Preference will be given to an engaged leader with a proven track record of innovation, ability to analyze complex problems and research data, programs, trends, and costs in order to make recommendations to the Town Board that are fiscally sound, within local ordinances, state statutes, federal laws and regulations and are made in the best interest to the Town’s future growth and success. Significant consideration will be given to candidate who possesses strong interpersonal communication and public speaking skills. An understanding of military protocol and procedures is preferred.


The starting hiring range will be market competitive between $90,000 to $115,000 depending on qualifications and experience of the selected candidate. Interested candidates should send resume, cover letter, completed employment application available online at www.spring-lake.org, references and salary history to Rhonda D. Webb, Town Clerk, Town of Spring Lake, P.O. Box 617, Spring Lake, NC 28390-0617 or rdwebb@spring-lake.org. Primary consideration will be given to applications received by October 16, 2017.

 

The position will remain open until filled.

EOE


 

PROGRAM SPECIALIST

SALARY GRADE 55           SALARY RANGE                $32,040 – 48,074

 

The Recreation Department is seeking a qualified individual to serve as a full-time Program Specialist.

 

Essential Duties and Responsibilities:

  • Determines program needs
  • Plans, coordinates, supervises and evaluates athletic programs for the department.
  • Responsible for the necessary coordination to include budgeting, volunteer, and sponsorship recruitment.
  • Provides the necessary steps for volunteer background checks.
  • Staff part-time field/gym attendants and officials.
  • Provides for the quality advertisement and promotion of programs. Visits schools for registrations and distributes promotional materials for students, businesses, and the general public.
  • Supervises programs for quality and recommends improvements; answers questions and concerns from the public in regard to current programs and future programs.
  • Manages the policies and procedures of the athletic division.
  • Maintains a safety program that is proactive in eliminating injuries to participants.
  • Keeps registration records.
  • Performs other related duties as required.

 

Desired Minimum Qualifications:

  • Associate Degree in Recreation Administration, Sports Management or other related field.
  • 2-3 years  experience in a public sector recreation setting.

 

 Special Requirements:

  • Possession of a valid NC Driver License.

 

Supplemental Information:

  • Successful completion of a drug screening, criminal background check,  are required as a condition of employment.

 

Position is opened until October 6, 2017. 

 

This Agency Seeks Diversity in the Workplace.

The Town of Spring Lake is an Equal Opportunity Employer.


STORMWATER ADMINISTRATOR

SALARY GRADE 58           SALARY RANGE                $37,101 - $55,652

 

The Public Works Department is seeking a qualified individual to serve as a full-time Stormwater Administrator.

 

Essential Duties and Responsibilities:

  • Accurately analyzes storm water problems using sound judgment to reach technical conclusions and verify results.
  • Prepares general storm water documentation in accordance with local, state and federal codes, standards and procedures.
  • Makes independent decisions on storm water problems and methods.
  • Represents the Town at storm water conferences.
  • Uses prescribed methods and performs specific and limited portions of a broader assignment of an experienced professional engineer.
  • Applies standard practices and techniques in specific situations, adjusts and correlates data, recognizes discrepancies in results and follows operations through a series of related and detailed steps or processes.
  • Answers questions and responds to inquiries from contractors, citizens and others when necessary.
  • Maintain all daily, weekly and monthly reports and prepares all required state reports.
  • Attends all meetings and provides assistance when needed.
  • Prepares and manages the division budget.
  • Performs other related duties as assigned.

 

Minimum Qualifications:

  • Graduation from a two year technical college with an Associate Degree in Civil Engineering Technology or a closely related curriculum.
  • Two (2) years of experience in environmental control work or an equivalent combination of training and experience.
  • Must possess a valid North Carolina driver’s license. 
  • Must have or be able to obtain Stormwater BMP Plans Reviewer Certification and BMP Inspection and Maintenance certificate within two years of hire. 
  • Must obtain a herbicide/pesticide application license for aquatics and right of way within 2 years of employment.

 

 

Supplemental Information:

  • Successful completion of a drug screening, criminal and employment background check, and driving record check are required as a condition of employment.

 

Position Is Open Until Filled. 

 

This Agency Seeks Diversity in the Workplace.

The Town of Spring Lake is an Equal Opportunity Employer.


Chief of Police – Spring Lake, NC

 

The Town of Spring Lake, North Carolina, operating under a Council­Manager form of government, seeks a dynamic and innovative Chief of Police with a professional history of building bridges among members of a highly diverse community. The successful candidate has a strong law enforcement senior management background and a substantial track record of sustainable community oriented policing initiatives, developing staff for retention and succession and collaborating with other department directors to leverage scarce resources. The position is open due to the departure of a well-respected and very community engaged Chief of Police.

 

The Community: Incorporated in 1951, Spring Lake (23.2 square miles), is in Cumberland County and has a population of 13,234.  Located in Southeastern North Carolina near Fayetteville, Spring Lake is within an easy drive to the coastal communities of Wilmington, Morehead City and Myrtle Beach, SC.

It is approximately one hour south of the Raleigh­Durham­Chapel Hill Metro area and RDU Airport. Visit the Town's web site for more information: www.spring­lake.org.

 

Fayetteville/Fort Bragg: Spring Lake borders the City of Fayetteville (County seat for Cumberland County) and Fort Bragg. Fort Bragg is the largest military installation in the world with more than 50,000 active duty personnel. Fort Bragg covers over 251 square miles and is home to the Army's XVIII Airborne Corps and is headquarters of the United States Special Operations Command and Army Special Forces (“Green Berets”).  It is also home to the U.S. Army Forces Command, U.S. Army Reserve Command, and Womack Army Medical Center. Fort Bragg maintains two airfields: Pope Field, where the United States Air Force stations global airlift and special operations assets as well as the Air Force Combat Control School, and Simmons Army Airfield, where Army aviation units support the needs of airborne and special operations forces at the installation.

 

Demographically, Spring Lake is a diverse community of approximately 40% White and 40% African American residents.  Approximately 15.4% of the residents are Hispanic or Latino.  It is also home to many active duty and retired U.S. Army personnel and their families.

 

DUTIES/RESPONSIBILITIES: The Spring Lake Police Department is committed to customer empowerment, transparency and the nonbiased provision of services to the community.  Through their core values of Honor, Courage, Loyalty, and Integrity, the members of the Spring Lake PD strive to improve the quality of life for the residents.  The agency is heavily involved in the community through programs, such as: Shop with a Cop, Neighborhood Improvement Team, National Night Out, Community Watch, and Coffee with a Cop.  The residents expect a Chief of Police that is accessible, involved and committed to diversity and inclusion in the delivery of services.   Reporting to the Town Manager, the Chief of Police will oversee a department of 34 sworn and 3 non­ sworn personnel within an annual budget of $3.195 million.  Key priorities going forward are continued crime reduction, enhancing community relations, succession planning, increased minority recruitment and effective resource management and allocation.  Additional information regarding the SLPD may be viewed at: www.spring­lake.org/police­department.html.

QUALIFICATIONS:  The Town seeks a law enforcement professional with a minimum of 10 years’ progressive law enforcement service including at least 3 years of command-level experience at the rank of Captain or higher; a minimum of a BA/BS degree in public administration, criminal justice, justice administration, or related field (Master's degree preferred).  It is preferred that the candidate is a graduate of a recognized executive long course such as the FBI National Academy, Administrative Officers Management Program, Southern Police Institute, etc.  Individuals must have current certification as a local or state law enforcement officer or equivalent military law enforcement MOS certification.  Retired individuals must not have longer than a one (1) year break in full­time law enforcement service at time of appointment.  North Carolina does not have reciprocity with Federal law enforcement certifications.

 

The Successful Candidate:

Is an individual with impeccable integrity and a proven record of consistency in managing both internal and external relationships to mitigate challenges and maximize opportunities;

  • Embraces a community of diversity and has a track record of proactively bringing members with diverse values and cultures together using innovative solutions to develop trust and to create opportunities for collaborative community problem solving;
  • Is tech savvy, understands and embraces how technology and social media can enhance effective law enforcement service delivery;
  • Is experienced in developing and maintaining constructive and collaborative relationships with the media;
  • Understands the significance of diversity within all aspects of the Department and has a proven track record of developing innovative solutions for attracting, retaining and promoting diversity within the organization;
  • Has a successful track record in developing and supporting staff to achieve excellence and proactive service delivery through increased training, education, responsibility, productivity, morale, and retention;
  • Possesses comprehensive knowledge of police administration, including expertise in crime intervention, prevention and suppression initiatives;
  • "Walks the talk" on community oriented policing initiatives and holds staff accountable for same; Has experience working in council-manager form of government and skills in navigating the complexities of managing a modern law enforcement agency;
  • Develops and maintains collaborative partnerships with community organizations, the Cumberland County Sheriff's Office, other area municipalities, Fort Bragg, nonprofit organizations, social services, mental health services in order to leverage resources and maximize quality of life opportunities;
  • Has held multiple assignments across functional management areas in a law enforcement organization;
  • Skilled in budget development and management; a good steward of the taxpayer's dollar, creative resource development and advocacy for his/her agency, and utilizes progressive public safety strategies despite budgetary constraints;
  • Skilled in best practices policy development and maintaining modern police vehicles and equipment;
  • Knowledgeable in the 21st Century Policing initiative;
  • A proven team player with effective working relationships with other municipal departments; Ability to effectively management contracted services including; police telecommunications, police K­9, animal control, and crime scene investigations;
  • Reaches out to staff and citizens alike by being accessible, engaged and visible inside the community and police department;
  • Is an excellent communicator both verbally and in writing and possesses well-developed interpersonal skills and abilities.
  •  

ADDITIONAL INFORMATION:  Salary and Benefits: Salary range for the Chief of Police is $75,000­$87,500, dependent on experience and qualifications.  Benefits include participation in the North Carolina Local Government Employees' Retirement System, NC Law Enforcement Officer Supplemental Retirement Program, NC 401(k) Plan, and individual medical, dental, vision, life and short-term disability insurance programs.  Employees are also provided annual and sick leave accrual pursuant to Town policy. This is an exempt position under the FLSA.

To Apply:  All applications must be obtained on our website at www.spring-lake.org or at Town Hall. Click on the "Jobs Tab".  Resumes and supporting documents may be accepted along with a fully completed online application.  All inquiries regarding this position can be emailed to Ms. Rosa Henegan, Human Resources Director, at: rhenegan@spring-lake.org. The application closing date is September 5, 2017.  The Town of Spring Lake is an Equal Opportunity Employer.


 

POLICE OFFICER

SALARY GRADE 90           SALARY RANGE                32,664.32 - $48,996.48

 

The Police Department is currently seeking qualified individuals to serve as Police Officers.

 

Essential Duties and Responsibilities:

  • Works on rotating shifts performing patrols, traffic control, investigation and first aid at accidents;
  • Investigation and arrest of persons involved in criminal activities;
  • Expected to handle difficult and emergency situations;
  • Maintain availability by radio and/or telephone for consultation on major emergencies;
  • Carry out duties in conformance with Federal, State, County, and Town laws and ordinances;
  • Patrols Town streets, parks, commercial and residential areas to preserve the peace and enforce the law, control vehicular traffic, prevent or detect and investigate crimes involving misdemeanors, felonies, and other law violations;
  • Prepare a variety of reports and records including officer’s Daily Log, reports of investigation, field interrogation report, alcohol reports, influence reports, bad check forms, vehicle impoundment forms, traffic hazard reports, etc;
  • All other functions of law enforcement;

 

Minimum Qualifications:

  •  High school diploma or GED equivalent;
  • 21 years of age or older at the time of hire;
  • Valid NC driver license with acceptable driving record;
  • No felony convictions and/or disqualifying misdemeanors;
  • Successful completion of NC Basic Law Enforcement Training prior to hire date;

 

 

Supplemental Information:

  • Successful completion of a physical examination including drug and alcohol screening, criminal background check, driving record, and additional qualification requirements are required as a condition of employment.

 

Position Is Open Until Filled. 

 

This Agency Seeks Diversity in the Workplace.

The Town of Spring Lake is an Equal Opportunity Employer