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Frequently Asked Questions
How do I report a water outage?
During normal Business hours contact the Water Department at (910) 436-0241. After hours and weekends, contact the Spring Lake Police Department at (910) 436-0350.
Who do I call with a complaint regarding Household Trash?
Contact Waste management at (910) 480-4010.
How do I get limbs, trees, shrubs, clippings, etc. picked-up removed?
Contact the Public Works Department at (910) 436-0241.
How do I get get items such as furniture, old appliances, etc. picked-up/removed?
Contact the Public Works Department at (910) 436-0241.
Who do I speak with when my trash was not picked-up or the regularly scheduled trash pick-up did not occur?
Contact Waste Management at (910) 480-4010.
How do I get a trash can?
Contact Waste management at (910) 480-4010.
How do I report and/or to whom do I report water leaks/breaks?
During normal Business hours contact the Water Department (910) 436-0241. After hours and weekends, contact the Spring Lake Police Department at (910) 436-0350.
How do I report or to whom do I report a sinkhole?
Contact the Public Works Department at (910) 436-0241 during normal business hours. After hours and weekends, contact the Spring Lake Police Department at (910) 436-0350
How do I find out about or who do I speak with in regards to developments/plans for the Town?
Contact the Planning Department, Thomas Spinks, at (910) 436-0241 ext 308.
How do I/to whom do I speak with about getting my water turned on?
Customers must bring in a lease or proof of purchase, picture ID, social security card and $65
for residential connection and $90 for business connection. For clarification or more details,
call the Water Department, Renee Robinson, Sandra Miehle or Donna Litteral at
(910) 436-0241 ext 318 or 319 or for more information.
How do I/to whom do I speak with in regards to getting my water turned off?
Customers must come in to the Water department and fill out a disconnect form. For
clarification or more details, call the Water Department, Renee Robinson, Sandra Miehle or
Donna Litteral at (910) 436-0241 ext 318 or 319 or click Water Department for more information.
How do I/to whom do I speak with in regards to getting a water account changed to my name or to my new address?
Customers must provide a lease with their name on it and pay a transfer fee. For
clarification or more details, call the Water Department, Renee Robinson, Sandra Miehle or
Donna Litteral at (910) 436-0241 ext 318 or 319 or click Water Department for more information.
How do I/to whom do I speak with in regards to scheduling an inspection?
Contact the Inspections Department, Patricia Moore, Inspections Clerk at (910) 436-0241 ext 303.
For Permits and other forms, click Inspection Fees and Forms.
How do I get/to whom do I speak with in regards to a business license?
Contact the Revenue Billing/Collection Department, Donna Litteral or Abby Remenicky at
(910) 436-0241 ext 317.
How do I report/to whom can I report a sewer leak/break?
During normal Business hours contact the Water Department at (910) 436-0241. After hours and weekends, contact the Spring Lake Police Department at (910) 436-0350.
What do I do when I need a or who do I speak with concerning a fire inspection?
Contact the Spring Lake Fire Department, Steven Rosser, at (910) 436-0337.
How do I find out about/pay refuse taxes? Who do I speak with?
Call the Revenue Billing Department, Abby Remenicky at (910) 436-0241 ext 320.
Who do I speak with and/or find out more information about Town ordinances, zoning, subdivision, signs and nuisance ordinances?
Contact the Planning Department, Thomas Spinks, at (910) 436-0241 ext 308.
Who do I speak with in regards to animal/animal control issues?
Contact the Spring Lake Police Department which is in charge of Animal Control at (910) 436-0350 during normal business hours or after hours. If it is a true emergency (matter of life and death or a dangerous situation and cannot wait) call 911.
What are the days for trash pick up?
Contact Waste management at (910) 480-4010.
Who do I call to find out if practice for a sport has been cancelled?
Call the Recreation Department at (910) 436-0011 and listen for the Inclement Weather
option.
How do I register my child for sports?
Call the recreation Department at (910) 436-0011 or click Athletic Registration for more
information.
How do I request a fire inspection for my business?
Call the Fire Department at (910) 436-0337 and ask for the fire inspector.
How do I secure a Fire Department Construction Permit for my commercial fire alarm or fire suppression system?
All Fire Department Construction permits are handled through the Fire Prevention and Life
Safety Division of the Fire Department. Applications for construction permits may be picked
up at the Fire Station and must be returned with three (3) sets of the construction plans for
the alarm or suppression system and funds for the fees associated with the construction
permit. Fees for alarm systems are $35 and for suppression systems $50. For more
information, call the Fire Department at (910) 436-0337.
How do I request a visit from the Fire Department for my day care or school?
Contact the Fire Prevention and Life safety Division of the Fire Department at
(910) 436-0337. Visits involving either an engine or ladder truck should be scheduled no
less than 14 days in advance and will be scheduled with respect to apparatus availability.
How do I find out about employment opening with the Town of Spring Lake?
Employment openings are posted in Town Hall, on the Town website (click
Employment Opportunities) with the NC Employment security Commission and often are
advertised in the Fayetteville Observer.
How do I find out who my elected officials are or more about them?
Information about elected officials can be found at Board of Aldermen or
Board of Election - Cumberland County NC.
How do I speak at a Town Meeting or present an item for the Board's review?
For information on how to accomplish this, click Speak at a Meeting.
Who do I talk to if I have a complaint on a meter reader?
Call the Revenue Billing Department, Abby Remenicky, at (910) 436-0241 ext 320.
Who do I speak with regarding notice of junk cars?
Contact Planning, Tom Spinks, (910) 436-0241 ext 308
Who do I speak with in regards to obtaining a yard sale permit?
Contact the Inspections Department, Patricia Moore, Inspections Clerk at (910) 436-0241.
For a permit, click Permits.
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